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Abstract; acknowledgements; about the author Foreword Executive summary and recommendations Discussion in brief Part 1: Introduction Part 2: Network development and technology Part 3: Legislative and regulatory environment Part 4: Access by people with disabilities Part 5: Overseas trends and activities References Glossary of Acronyms and words List of organisations, projects and their websites

4.1 Overview 4.2 Consumer Representation 4.2.1 Consumers' Telecommunications Network 4.2.2 Telecommunications and Disability Consumer Representation 4.2.3 Deaf Telecommunications Access and Networking 4.3 Disability Equipment Programs 4.4 National Relay Service 4.5 Any-to-any Text Connectivity 4.6 Telecommunications Disability Standard 4.7 Mobile Phones 4.7.1 Hearing Aid Interference 4.7.2 SMS…