It's your right! Level 2 Workbook ESL Audio Scripts

Audio Scripts

Level 2 Workbook

Unit 1

Track 01 Activity 9 Listen and repeat

a. equal

b. discrimination

c. preference

d. uncomfortable

e. business

f. Aboriginal

g. uncivilised

h. unhygienic

i. personally

j. disability

Track 02 Activity 10 Listen and tick

a. uncivilised

b. uncomfortable

c. situation

d. unhygienic

e. available

Track 03 Activity 11 Listen, underline and repeat

a. Can I remind you that you’re on probation?

b. Can you give me some specific examples?

c. In Australia all people are equal.

d. I’m a bit uncomfortable with that question.

e. Do you mind if we change the subject?

Track 04 Activity 12 Listen and answer

Cheri: Where do you come from Hayat?

Hayat: Ethiopia.

Cheri: Where’s that?

Hayat: It’s in the north east of Africa.

Cheri: Gee, that’s a long way away. Why did you come

to Australia?

Hayat: That’s a long story. I’ll tell you some other time.

Cheri: How long have you been here?

Hayat: Four years.

Cheri: Why do you wear a scarf?

Hayat: My hijab? Um, I wear it for my religion.

Cheri: Do you have to wear it to bed?

Hayat: Ah, I’m a bit uncomfortable with this question.

Cheri: Oh sorry!

Hayat: No worries. So where do you live, Cheri?

Cheri: Oh, I live in Newtown.

Unit 2

Track 05 Activity 9 Listen and answer the questions

About the Australian Human Rights Commission

The Australian Human Rights Commission was established

in 1986 by an act of Federal Parliament.

The Commission’s office is in Sydney but it’s for people all

over Australia.

The Commission helps people to understand human rights

in Australia. It also helps people to speak up if they think

they’ve been discriminated against because they’re:

male or female (sex discrimination)
from a particular race or ethnic background
Aboriginal or Torres Strait Islander (race

discrimination)
a person with a disability (disability discrimination)
too old or too young (age discrimination)
or if they’ve experienced sexual harassment

The Commission can help people all over Australia. But

there is also an anti-discrimination agency in each state

and territory. These state agencies can cover other areas

of discrimination. For example, the Commission covers

religious discrimination if it happens in the workplace but in

the states, religious discrimination can be covered if it

happens outside the workplace.

Track 06 Activity 15 Part A Listen and answer

Petra: You’re listening to Radio Triple 8 and our guest
today is Virginia Mazzone. Virginia is a senior
lecturer in Behavioural Psychology at Whitehorse
University and she’s talking to us about how to be

assertive with difficult people. Good morning and
welcome Virginia.

VM: Good morning.

Petra: Virginia, you’ve done a lot of research into how to
deal with difficult people. I think we’ve all had
problems with difficult people at some time in our
lives.

VM: Yes. You can find difficult people anywhere. But if
it’s just a passing stranger who’s being difficult,
say on a bus or in a shop, you can probably let it
pass. But what if you have to see this person all

the time, like a boss at work, or an in-law?

Petra: Oh yes, I know that situation! It’s really hard. Ah...
So what can I… we do about difficult people?

VM: Well, the first thing to remember is that difficult
people usually don’t know that their behaviour is
having a bad effect on the people around them.

So when you speak to them, don’t make them feel
like they’re wrong. Just say how you feel. And
often that’ll be enough. They’ll change their

behaviour.

Petra: But what if you really don’t like the person? I’m
always afraid that I’ll get too angry.

VM: Just speak in a firm, even tone. That way you
won’t sound angry. You want the person to treat
you with respect in future so show them by

example, and treat them with respect too. Trust
that they’ll listen to what you say.

Petra: So aim for a positive outcome…

VM: Yes. You don’t want revenge. You want a better or
more respectful relationship with the person.

Track 07 Activity 15 Part B Listen and answer

Petra: So can you suggest a good way to tell someone, a
work colleague, say, that you don’t want to get his
coffee every morning because you’re really, really
busy?

VM: Yes, there’s a very simple way of asserting
yourself. And it’s a pattern. You start with two
simple words, “When you”…, So in your example
a person could say, “When you expect me to get your coffee every morning, I feel stressed
because I have a lot of work to do.” So the pattern
is, “when you, I feel”. You try it.

Petra OK. (too angry): When you, expect me to get your
coffee every morning, I feel stressed because I
have a lot of work to do.

VM: You got the pattern right but your tone was a little
strong. You sounded a bit angry. Try again.

Petra (firmer, even): When you expect me to get your
coffee every morning, I feel stressed because I
have a lot of work to do.

VM: That’s much better.

Petra: Yes, I feel better. Thanks Virginia. It’s twelve past
ten, we’ll take a short break. You’re listening to
Radio Triple 8 and our guest this morning is
Virginia Mazzone.

Unit 3

Track 08 Activity 13 Listen and answer

Kathy: Kathy Vellicott speaking

Hayat: Oh, Hi Kathy. It’s Hayat Beshir here.

Kathy: Oh yes, Hi Hayat.

Hayat: Kathy, there are a couple of things I want to ask
you about the conciliation meeting.

Kathy: Sure. What would you like to know?

Hayat: Well, my neighbour said that I could sit in a
different room if I didn’t want to see Albert.

Kathy: That’s right, it’s called a shuttle process. Would
you prefer that?

Hayat: Maybe. Um, is Albert bringing Madeleine with
him?

Kathy: I don’t think so… just a minute.

Kathy: No, Hayat. Albert’s support person is Bernard Hoskins, the Human Resources Manager. Do you
know him?

Hayat: Oh yes. He’s very friendly. Maybe it’ll be OK if we
meet in the same room.

Kathy: Well, if you’re sure, Hayat. There’s no problem if
you don’t want to. I can arrange separate rooms.

Hayat: No it’s OK. Thanks. Oh and Kathy, there’s just
one other thing.

Kathy: Yes?

Hayat: What should I bring to the meeting?

Kathy: Bring your statement, bring your notes. And
highlight all the important points. Also bring a list
of the things you want from the conciliation
meeting. If you have it in front of you, you won’t

forget anything.

Hayat: Thanks Kathy.

Kathy: No worries. Oh and Hayat?

Hayat: Yes?

Kathy: Get a good night’s sleep the night before.

Hayat: I will. Thanks for your help.

Kathy: That’s fine. Call me if there’s anything else you’d
like to know.

Hayat: OK. Bye.

Kathy: See you.

Track 09 Activity 15 Listen and repeat

a. I’m ringing to ask about your opening hours.

b. Could you tell me what time you close tonight?

c. Yes, could you send me a brochure on recycling
please?

d. I have a query about hard rubbish collection. When’s
the next collection?

e. I’m ringing about my electricity bill. It seems very high.

f. Do you mind telling me what I need to bring with me to
join the library?

g. Could you tell me how I apply for a parking permit?

h. Oh, and I have another question. How much does the
permit cost?

i. Thanks for your help.

Unit 4

Track 10 Activity 6 Listen and repeat

a. agreement

b. complainant

c. conciliation

d. embarrassment

e. negotiation

f. referee

g. resolve

h. respondent

i. subpoena

Track 11 Activity 7 Listen and tick

a. agreement

b. conciliation

c. referee

d. resolve

e. respondent

f. subpoena

Track 12 Activity 8 Listen, underline and repeat

a. He said he would be a phone referee.

b. He apologised to me so I feel better now.

c. Would you be my work referee please?

d. The company agrees to resolve the situation.

e. Would you like me to sign the Agreement?

Track 13 Activity 11 Listen and answer the questions

Rajani: Could I speak to Hayat please?

Hayat: Hayat speaking.

Rajani: Hi Hayat, my name is Rajani. We met in a café a
few months back. We talked about the Australian
Human Rights Commission.

Hayat: Yes Rajani, I remember! I’ve been wondering
how you got on in court.

Rajani: Well, the case was decided yesterday. And I
won!

Hayat: Oh Rajani, that’s fantastic.

Rajani: Yes, I got my old job back and I also got compensation for the pay I lost while I wasn’t
working.

Hayat: Rajani, that’s such good news. I’m so happy for
you.

Rajani: Thanks Hayat. I’m really relieved. So… How did
you go?

Hayat: Well I got a statement of service and six weeks’
pay and my boss apologised. And the company
is going to educate the staff so it doesn’t happen
again.

Rajani: Good on you.

Hayat: So when do you start work again?

Rajani: On Monday. I can’t wait to see my mates again.

Hayat: I understand... By the way, I’ve got a new job.

Rajani: That’s great. I hope they treat you better than the
last lot.

Hayat: They do. It’s really a great workplace. I work in
the office at the local high school.

Rajani: That’s wonderful. Congratulations. Well, good
luck Hayat, and if you ever feel like coffee. Just give me a call.

Hayat: That’d be nice. Are you around this weekend?

Rajani: I’m free on Saturday afternoon.

Hayat: Great. How about I meet you at the same coffee
shop at two? I’ll have my daughter with me.

Rajani: Perfect. See you then.

Hayat: Yeah. See you.

Track 14 Activity 13 Listen and draw the pathway

When I refused to take my hijab off at work, the boss gave

me the hardest shifts and then he sacked me. It was too

difficult for me to complain to management so I contacted

the Australian Human Rights Commission. We had a

conciliation meeting there and the management apologised

to me and said of course it was fine for me to wear the

hijab. And I got my job back. So the matter was resolved.

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