2021-06-01
The complainant has a neurological condition and paraplegia. He claimed the pool at the respondent gym, which he used for hydrotherapy, was not accessible and he had fallen as a result. He claimed he was offered a water-wheelchair but felt this was undignified and railings should be provided to allow safe access to the pool.
On being notified of the complaint, the gym indicated a willingness to try to resolve the complaint by conciliation.
The complaint was resolved with an undertaking that access railings would be installed in the pool.
Year
Discrimination type
Disability Discrimination Act
Grounds
Disability
Unlawful to contravene Disability Standards
Victimisation
Areas
Access to premises
Disability Standards
Goods, services and facilities
Adjustments provided
Amount