2020-06-03
The complainant uses a walking frame to aid mobility. She advised the respondent sporting team moved to a new venue and patrons were required to use stairs to access front row seating. She claimed she had previously been allowed to pass through a restricted secure area to access seating, but this arrangement was no longer available.
On being advised of the complaint, the respondent indicated a willingness to try and resolve the matter by conciliation.
The complaint was resolved with an agreement that the respondent allow the complainant alternative access to the front row, accessible seating.
Year
Discrimination type
Disability Discrimination Act
Grounds
Disability aid
Disability
Areas
Access to premises
Goods, services and facilities
Adjustments provided
Amount