2019-05-09
The complainant has depression, impaired mobility, is often bed-ridden and has an assistance animal. The complainant was a public housing tenant and claimed he was not permitted to install a fitted animal door on his property to allow his dog to move indoors and outdoors independently without the complainant having to get up to let the dog in or out.
On being advised of the complaint, the relevant government department indicated a willingness to participate in conciliation to try and resolve the complaint.
The complaint was resolved with an agreement that the department install a fitted animal door on the complainant’s property at no cost to him. The department also provided the complainant with a contact point should any issues arise in the future.
Year
Discrimination type
Disability Discrimination Act
Grounds
Assistance animal
Disability
Areas
Accommodation
Adjustment provided
Amount